The Department of Commerce and Investment needs customers to place new applications for licenses and renewals in a dropbox, where payment is being made by cheque. As soon as payment is received, a receipt will be issued via email. The dropbox at the business licensing counter can also be used to submit other documents, where a deferral letter has been issued.
While members of the public paying by cash may continue to do so at the DCI counter, DCI encourages businesses to use the online platform, available at www.dci.gov.ky, for submissions where possible.
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