PSPB Appoints Bracker to Key Leadership Role

The Public Service Pensions Board (PSPB) is pleased to announce the appointment of Valentine (Shavon) Bodden to the full-time role as the Member Services Officer (MSO) for the Cayman Brac office.

Hired in the latter part of 2023, Ms. Bodden undertook and completed a rigorous training plan at the PSPB Grand Cayman office to learn the skills necessary to perform the MSO role and is now officially moving to her full-time position to formally support the Sister Islands out of the PSPB Cayman Brac office. Ms. Bodden reflected on this new role and opportunity with the PSPB by stating, “I look forward to helping our pensioners and active plan members understand their benefits and in providing the personal interaction and demonstrating the importance of customer service.”

To get ready for the role, Ms. Bodden completed key training and education on pension administration, system workflows, calculations, and pension processes. “The most interesting part about the training was the figures as I’ve always loved math,” said Bodden, “and with this training complete, I feel secure in what I have learned and ready to support the Brac.

“The PSPB has always made a commitment to provide a full-service office to the Sister Islands, and I am excited to have a skilled and motivated Bracker such as Ms. Bodden move into this role,” said Jewel Evans Lindsey, Chief Executive Officer of the PSPB.

“The Authority is honoured with the opportunity to continue to show our retired and active plan members that they can rely on easy to access service and receive it from staff like Ms. Bodden who are committed to providing excellence in member service,” said Evans Lindsey.

The PSPB Cayman Brac office serves nearly 700 individual plan members on Cayman Brac, and this includes close to 200 who are pensioners. Since it opened in May 2019, the PSPB Cayman Brac office has offered services to meet the significant community demand for pension and retirement services.

“When you realize that a quarter of the Cayman Brac population are plan members, beneficiaries or surviving spouses of a pension plan administered by the PSPB, we want to demonstrate our ongoing commitment to serve this membership base,” said Evans Lindsey

Having been raised and lived in Cayman Brac her entire life, Ms. Bodden recently held the role of Deputy Registrar with the University College of the Cayman Islands (UCCI). Her strength is forming trusting relationships, and she incorporated this skill with students at UCCI. Ms. Bodden is thrilled to transfer this skill to pensioners, stating, “pensioners have a wealth of knowledge - the interesting thing is that they think I am helping them, however, they are really helping me to see the true value of the elderly in our community. “

The Cayman Brac PSPB office is located at 5 Dennis Foster Road and is open Tuesday through Thursday from 8:30 a.m. to 5:00 p.m. or by pre-arranged appointment on Mondays and Fridays.

Information on the Public Service Pensions Board is available online at: www.pspb.ky .