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Improve ROI by Investing in Employees This Off-Season

There’s a popular saying in cold-weather destinations: Summer bodies are made in the winter. This same concept can be applied to the hospitality business in a way: The seeds of a successful busy season are planted in the offseason. Right?

28 Aug, 2019

Must-Do’s for Effective Social Media Marketing

By 2020, 2.9 billion people are expected to be active on social media. Social media connects our world, providing travelers a means to explore places and cultures before actually experiencing them. An account, hashtag, or a single photo has the power to inform and inspire travel decisions, just as a

21 Aug, 2019

Accessible Practices for Guests with Disabilities

The hospitality industry prides itself on giving its customers a warm welcome and providing outstanding service in pursuit of high guest retention and customer satisfaction.

14 Aug, 2019

How to Integrate Wellness Tourism Trends into Your Hospitality Business

Wellness Tourism is on the rise. The wellness tourism sector is a USD$639.4 billion industry, with an average annual growth rate of 6.5 percent. Wellness tourists are also said to be willing to spend 130% more than non-wellness focused tourists. With these statistics it’s not any wonder why wellness

07 Aug, 2019

Creating a Culture of Service Excellence

“Culture is simply a shared way of doing something with a passion.” – Brian Chesky, Co-Founder, CEO, Airbnb

31 Jul, 2019

Improve Your Hospitality Business’s TripAdvisor Popularity Ranking

Increase revenue and secure return business with the right online reputation management strategy.

24 Jul, 2019

Travel Trends: Embracing the Rise of Experiential Travel

Summertime in the Cayman Islands signifies many things – from the long-awaited summer holidays, to enjoying a succulent mango while the juices drip down your chin, and outdoor adventures with family and friends.

22 Jul, 2019

Millennials & Gen-Z: A Driving Force of the Tourism Industry

Strategic business planning, can help hospitality-related businesses invent new ways to engage with their customers, expand reach, and boost market share

17 Jul, 2019

CARIBBEAN TOURISM’S BEST PRACTICES SHINE AT CHIEF AWARDS

Leading tourism stakeholders from the Bahamas and St. Lucia took top honors at the Caribbean Hotel and Tourism Association's (CHTA) annual Caribbean Hospitality Industry Exchange Forum (CHIEF) Awards Celebration before a packed house last week at the Hyatt Regency Miami.

01 Jul, 2019

History, heritage and beauty, all in one place

Pedro St James is always on any visitor’s list as a must-see when visiting the Cayman Islands, but local residents will get a great deal out of the experience as well, as there is a ton of things to see, do and learn about at this prestigious site.

24 Jun, 2019
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