Community Notice: CBC Extends Hours for Holiday Season

The Cayman Islands Customs & Border Control Service (CBC) is extending its opening hours at the Collections Office to allow for the collection of imported goods for the Christmas holidays.

For the weeks of December 14th and 21st, 2020, the Collections office will operate from 8:30am – 6:00pm instead of the usual closing time of 4:00 pm, with the exception of Friday, December 18, 2020 the office will be close at noon. During this period, the CBC Courier Office will be open from 9:30am to 6:00pm and closes as well at noon on December 18, 2020 and will remain closed on Saturdays.

Acknowledging the steep rise in imports during the Christmas season, Deputy Director and head of the Trade and Revenue Collection Portfolio, Mr. Kevin Walton said “CBC is offering the increased hours to give importers the opportunity to clear their goods before the holidays begin. We want our customers’ holiday experience to be a very happy one, so we have decided to extend the hours to help facilitate trade”.

Both the Collections Office and the nearby Courier Office will be closed on Saturday, December 26, 2020. They will reopen on Tuesday December 29, 2020, at which time they will revert to their regular hours for the rest of the week (8.30am to 4:00pm for the Collections Office and 8:30am to 5:00pm for the Courier Office).

Both offices will be closed again on Friday, January 1, 2021, and resume regular operations on Monday, January 4, 2021 (8.30am to 4:00pm for the Collections Office and 8:30am to 5:00pm for the Courier Office). The Collections Office, however, will be open on Saturday January 2, 2021 from 8:30am - 12:00pm.

The Collections Office is located at CBC Headquarters on Owen Roberts Drive, while the Courier Office is located on the same road between the Airport Post Office and the CBC warehouse.

CBC’s seaport and airport operations will remain open throughout Christmas and New Year’s.